You can browse our product catalog, add the items you like to your cart, and then click the “Checkout” button. Follow the instructions to fill in your details and complete the payment.

We accept various payment methods, including credit cards, debit cards, and PayPal. You can select the payment option that suits you best on the checkout page.

Standard shipping typically takes 7-14 business days, depending on your location. We offer expedited shipping options, which you can select during checkout.

Yes, we offer global shipping. Shipping costs and delivery times will vary based on your location and the shipping method chosen. Detailed information is available on the checkout page.

Once your order has been shipped, you will receive an email with tracking information. You can use the provided tracking number to check your package status on our Order Tracking page or the shipping carrier’s website.

If you receive a defective item or an item that doesn’t match the description, please contact us within 7 days of receiving the product via our Contact Us page. We will provide a solution, whether it’s a replacement or a refund.

If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please ensure the product is unused and in its original packaging, then submit a return request through our Contact Us page. Our customer service team will guide you through the process.

If you need to modify or cancel your order, please contact us as soon as possible via our Contact Us page. We will do our best to accommodate your request as long as the order has not yet been shipped. If the order has already been shipped, we won’t be able to make changes or cancel it, but you can return the item following our return policy.

If you have any questions or need assistance, you can reach us via email, phone, or live chat. For more details, please visit our Contact Us page.

Our watches come with varying degrees of water resistance. You can find specific water resistance ratings in the “Specifications” section of each product page. Generally, 30-meter water resistance is suitable for daily activities like handwashing and rain; 50-meter water resistance is suitable for shallow swimming. Please avoid wearing watches in hot water environments to prevent damage to the water seals.

We offer a one-year limited warranty on all watches, covering manufacturing defects. The warranty does not cover issues arising from normal wear and tear, accidental damage, or misuse. For detailed information, please refer to our Warranty Policy page.

Currently, we offer a variety of straps to choose from but do not support watch customization services. You can select different strap options on the product page or purchase replacement straps in the accessories section.

If your watch requires repair, please contact our customer service team through the “Contact Us” page. We will provide you with information on the nearest authorized service center or other solutions.

• • If you’re not satisfied with your purchase, you can request a return within 30 days. Please ensure the watch is unused and in its original packaging. Submit a return request through our “Contact Us” page, and our customer service team will guide you through the process.