Shipping Policy
Thank you for shopping with 125MALL! We are committed to providing fast and secure shipping services to our global customers. This page outlines our shipping policy, including processing times, shipping methods, and fees.
1. Processing Time
- Order Processing:
All orders are processed within 3-5 business days. - Shipping Confirmation:
Once your order is shipped, you will receive a confirmation email with tracking information.
2. Shipping Destinations
We ship worldwide. Specific countries or regions may have restrictions due to logistical limitations. If shipping is unavailable to your location, we will contact you promptly.
3. Delivery Times
Estimated delivery times vary based on destination and shipping method:
- North America and Europe: 10–15 business days
- Asia and Oceania: 7–12 business days
- Other Regions: 15–20 business days
Note: These are estimated times. Delays may occur due to unforeseen circumstances such as weather or customs processing.
4. Shipping Fees
- Standard Shipping: Free standard shipping is available for all orders.
- Express Shipping: Express shipping is available to select countries for an additional fee. Exact charges will be displayed at checkout.
5. Customs and Duties
To ensure a hassle-free shopping experience, 125MALL covers all customs fees, duties, and taxes for international orders. You will not be charged extra for customs clearance.
6. Order Tracking
We provide tracking services for all orders. Once your order is shipped, you will receive an email with a tracking number that can be used to track your package on the carrier’s website.
7. Special Notes
- If an incorrect address is provided or if the package cannot be delivered due to customer-related issues, we will contact you to update the address or return the package (additional fees may apply).
- In cases of force majeure (e.g., natural disasters or policy changes), delivery times may be delayed. We appreciate your understanding and will assist as quickly as possible.